1. Data Controller
Trioble Oy
Business ID 3569434-8
Lahnaruohontie 7 C 40
00200 Helsinki
Finland
Email: sales@trioble.fi
2. Name of the Register
Trioble Oy Customer and Marketing Register.
3. Purpose of Processing Personal Data
Personal data is processed for the following purposes
- management and development of customer relationships
- contacting potential customers and managing sales leads
- marketing of products and services
- sales execution and sales process management
- business development
The register may also include leads meaning potential customers whose contact information is used to contact decision makers or responsible persons within organizations for example by email or phone.
4. Legal Basis for Processing
The legal basis for processing personal data is
- the legitimate interest of the data controller
- a contract or preparation of a contract
- consent of the data subject when required
The legitimate interest of the data controller is based on conducting business activities establishing new customer relationships and contacting decision makers and responsible persons of organizations in matters related to their professional roles.
5. Data Content of the Register
The register may contain the following information
- name
- job title or position within the organization
- company name
- company contact details
- email address
- phone number
- information related to communications and contacts
- marketing and sales related information
- other information related to the customer relationship or potential customer relationship
Sensitive personal data is not normally collected.
6. Regular Sources of Data
Personal data may be collected from the following sources
- public sources such as company websites
- business and contact information services
- events and networking occasions
- the data subject themselves
- business related communications
- other public registers and sources
7. Disclosure and Transfer of Data
Data may be processed in systems used by the data controller such as customer relationship management systems marketing tools and other business systems.
Personal data is not sold or disclosed to third parties without a legal basis.
Data may be transferred outside the European Union or the European Economic Area if the service provider used by the data controller operates outside these areas. In such cases appropriate safeguards required by data protection legislation are applied.
8. Data Retention
Personal data of potential customers or leads is retained for a maximum of 24 months from the last contact unless the data subject objects to the processing earlier.
Data related to customer relationships is retained for the duration of the customer relationship and thereafter as long as required by law or legitimate business needs.
9. Protection of the Register
Personal data is processed confidentially. Access to the register is restricted to persons who need the data for their work tasks.
Information systems are protected by appropriate technical and organizational measures such as access control and security practices.
10. Rights of the Data Subject
The data subject has the following rights
- the right to access their personal data
- the right to request correction of inaccurate data
- the right to request deletion of data
- the right to restrict processing
- the right to object to the processing of personal data for direct marketing
The data subject also has the right to lodge a complaint with a supervisory authority if they believe their personal data is processed in violation of applicable data protection legislation.
11. Right to Object to Direct Marketing
The data subject has the right to object at any time to the processing of their personal data for direct marketing purposes.
If the data subject objects to direct marketing their data will no longer be used for marketing or sales contact.
12. Contact
Requests and questions related to data protection
sales@trioble.fi